如何申诉侵权品牌?

2022年2月8日10:56:27亚马逊电商1.2K阅读模式
摘要

(搜索关键词里面也要删掉,亚马逊检测的到)2:尽可能的把标题,产品描述,5要素简单化,这样子可以避免因为其他3:联系亚马逊英文客服,但是英文客服回复的比较慢。Afterreceivingyourwarningemail,wefoundthatourproductsmayviolateAmazon’sIntellectualPropertyPolicy

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12月,亚马逊下架了一个链接,邮件提示侵犯了商标权。查了一下,这个商标是因为一个卖家把这类产品的关键词注册为商标。这个关键词用在我的链接标题和产品描述中,导致我的链接下架

收到邮件后,我做了以下处理:

1:删除链接中所有关键字的地方。(搜索关键词也要删除,亚马逊检测到)

2:尽量简化标题、产品描述和5要素,以避免其他

3:联系亚马逊英文客服,但英文客服回复慢。那天我选择用模板刷新链接内容。(如果在后台更改,

4:数据更新后,向亚马逊相关团队发送申诉信

24小时后,亚马逊没有回复,我又发了一封信。第二天,链接可以出售,评估也恢复了

申诉内容如下,仅供参考

Dear Sir or Madam,

Thank you for giving us this opportunity to appeal. After receiving your warning email,we found that our products may violate Amazon's Intellectual Property Policy. We immediately conducted an investigation and found that our products of ASIN: XXXX did violate the trademark infringement of the right owner,but please believe us that we did not intentionally do that. The following are the root causes of this incident and the measures we have taken to resolve and prevent it.

According to the patent number 8XXX mentioned in your warning email,we have checked relevant information in the official website of USPTO. I found that the keyword "XXX" I used in the Asin has been registered as a trademark. Here are the trademark infringemen owner's message we checked out.

So,I changed the title and product description of the link in the background for the first time,deleted the words XXX,and contacted Amazon customer service to help me recheck it to ensure that other people's trademarks no longer appear. We are aware that the problem has been positively modified and we have now made sure that there is no infringement.

We believe that with our continuous efforts,we will have a better understanding of Amazon's sales policy and become an excellent Amazon seller. We would appreciate it if you could give us another chance.

We are looking forward to hearing from you.

Yours sincerely,

XXXX(来源:大宝站外推广)

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