亚马逊账亚马逊账号因操纵产品评论被关闭?

2022年2月12日09:36:16亚马逊电商1.1K阅读模式
facebook培训

最近,亚马逊对刷评论的沉重打击让许多卖家感到紧张,就像一只惊吓的鸟,但一些卖家无知无畏,仍在刷牙。尽管产品评论正在受到影响Listing排名和销量确实可以起到很大的作用,但从长远来看,只要用心操作,即使不刷单,也可以操作。

当排队时,前边有长长的队伍,后面还有很多人,自己夹在中间,如果大家都有序前进,排在队伍中的你心情虽然会着急但一般也不致于气急败坏,但如果某个人插队了,你可能会觉得那个人素质不行,心生嫌弃,如果很多人都在插队,你的心态就会变化了,于是自己也去插队了。其实,即便不插队,队伍也肯定会持续往前的,你离目标也肯定可以越来越近的,反而插队的人,随时可能受到保安的斥责。

SD没有SD也可以在操作上取得成功,不要被太多的外部因素打扰。

收到读者的咨询,从事业单位辞职进入亚马逊。钱不多,但账号因为操纵产品评论被关闭,原因是SD一天80个直评一个号太多了。

在这种情况下,我真的很喜欢读者目前的经历。每个人都想朝着一个好的方向发展,但由于缺乏经验和认知,我做出了错误的判断,花了钱,但遇到了不好的结果。但在这种情况下,许多卖家的头脑是空的,不知道该怎么做或什么也不做,只有有针对性的申诉和反应是解决问题的基本政策。

以下是卖方账户受限时收到的通知邮件:

Hello,

We understand that you have used multiple accounts to manipulate Amazon customer reviews. Sellers are not allowed to manipulate ratings,feedback,or customer reviews. Because you are manipulating product reviews,you currently may not sell on Amazon.com.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders,please ship them.

Violations of our policies may also violate state and federal laws,including the Federal Trade Commission Act. Amazon strives to maintain customer trust and provide the best possible shopping experience. As a result,we will investigate when we learn that sellers,vendors,or others have attempted to manipulate reviews.

To learn more about this policy,search for "Prohibited Seller Activities and Actions" in Seller Central Help.

To appeal,please reply to this message with the following information:

- A detailed description with dates of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies,or otherwise manipulate reviews.

- Contact information (name,email address,website,etc.) for any third parties you engaged to manipulate reviews or obtain prohibited reviews.

- Identifying information for any customer accounts you or a third party used to post prohibited reviews.

- Documentation (e.g.,emails and receipts) from any such third party confirming you used their service.

- List of any prohibited reviews remaining on the Amazon site.

- Description of steps you have taken to prevent product review manipulation within your organization and how this will prevent future violations.

Once we receive your plan,we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days,we may cancel your listings and hold any funds in your account for about 90 days,but funds could be held longer.

For help creating your plan,search for "Appeal the restriction or removal of selling privileges" in Seller Central Help.

We look forward to hearing from you.

Sincerely,

Seller Performance Team

在通知中,亚马逊指出,由于您操纵产品评论,您可能无法在亚马逊上销售,资金暂时不会转移给您,直到我们解决但在通知的后面,亚马逊指出,如果您想再次在亚马逊上销售,请提供您获取客户评论的所有方法的详细说明,协助您留下评论的第三方联系信息(姓名、电子邮件地址、网站等),留下评论的客户信息和评论列表,以及详细解释如何防止未来再次发生,亚马逊系统将根据您提供的计划决定您是否可以再次销售。

我认为收到这样的通知邮件是幸运的,与2相比.收到这封电子邮件的卖家显然有更多的机会申诉,而且基于这封电子邮件通知的成功案例也很多。亚马逊在这个通知模板中为卖家留下了解除账户限制的空间,即您提供真实的SD我给你重新销售的机会,提供详细、深刻、真诚的保证和计划。

经常看美剧的读者应该有感觉。虽然有些案件的当事人违法,但如果当事人能够提供有价值的线索,FBI当事人往往当事人的责任,让他们重新获得普通人的生活。亚马逊的通知邮件具有类似的含义。

然而,当许多卖家收到这样的通知邮件时,他们不是反思、思考和写改进计划,而是到处寻求帮助。

卖方必须认真对待这种情况的申诉。

第一,列举SD单号和客户信息是必要的,如果少量可以自然列出,如果SD量大,不要一一列出,只列出一部分;

第二,不要狡辩,承认错误,真诚,英语水平不高,但态度不能真诚;

第三,改进计划一定要详细有说服力,不要泛泛而谈,不要长篇大论,不仅要有针对性,还要突出重点。

当申诉邮件发出时,卖家应该注意,如果亚马逊在两天内没有收到回复,那么一定要跟进,毕竟,亚马逊有一个工作概念:Day One,一般来说,他们会要求在第一天处理手头的事情,但在看到你的申诉后,他们说明你的申诉失败了,反思,补充,重新申诉。

(来源:跨境电商赢商会)

以上内容属于作者个人观点,不代表小六哥网的立场!如有侵权,请联系我们。

培训