Dear seller Performance team
Thank you for letting us this matter to our attentions,and we are very sorry for this issue,as company,we are willing to comply with any of amazon policies.
We take hours to check our listings one by one,to ensure all of our actions
About the ASIN which you have write in the letter:
We take action to follow amazon seller policies:
1.Because the listing is XXXXXXXX,It is a XXXXXXXXXXXX for XXXXXXXXXXX,made of XXXXXXXX material,but is not XXXXXXXX,we have a good seller rank and customer review about this item,and we also send some new type of this item to amazon storehouse.
2.But we received notice about this listing,so we are very sorry about this,So we checked the listing which you list for us,we find that the listing long description have many words to express XXXXXXXXX ,but we already modify it.
3.We are sorry about this,so we closed the listing as soon as we received your notice,and change the long description about the listing.
4.Because this item is a XXXXXXXXXXX,not a hand spinner,we are very sorry about the mistake which we have made,So we closed the listing which you have list first,and just hope your term take some time to checked this listing.
To avoid this mistake happened again,We have take action as follows:
1.We will learn more about amazon policies rules,which included " restricted products" " listings guidelines",such as how to edit the "title,bullets,descriptions,",we are sorry that our long description have the words about " XXXXXXXXXXXXX",another we will remove any items " may be inauthentic",as company,we hope that all of our actions comply with your policies.
2.We have applied band XXXXXXXXXXX to be a responsible seller on amazon,we hope to provide good quality item for our customer,to make sure that customers have a good shopping experiences on amazon.
3.We will train our new guys,which included attend the amazon offical training,and also make a study working with success seller,we can talk with their manager for a deep study about amazon,to learn how to be a successful seller on amazon,how to avoid against your policies,how to promote our products through SNS,and also amazon associates.
As company,we are willing to comply with any of amazon policies,and will take more careful when create new listings on amazon,We use Amazon storehouse to fulfillment our item,hope to give a good shopping experience for our customer,
As seller,we hope you can re-check our listing about the XXXXXXXXXXXXXXX,to make a new start on amazon.
Thank you for your help.